he55 Terms & Conditions — Complete Usage Policy

To register on the he55 platform, you must be at least 18 years of age. This is not just our policy — it is an internationally recognized standard designed to protect minors. he55 may request proof of identity for age verification at any time.

All information provided at registration must be accurate and truthful. If an account is opened with a false age or identity, he55 reserves the right to close that account and withhold the balance at any time.

• You must be at least 18 years old to register
• Each person may only open one account
• Accounts must be registered in your own name — you may not open an account on behalf of someone else
• he55 employees may not place bets on personal accounts

When registering on he55, you must provide your name, mobile number, and date of birth accurately. This information is used later for payment verification and KYC, so errors may cause issues down the line.

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access, contact he55 support immediately.

• Keep your registration details accurate and up to date
• Use a strong password — combine letters, numbers, and special characters
• Enabling two-factor authentication (2FA) is strongly recommended
• Report any suspicious login activity to support immediately
• Submit your KYC documents on time to complete account verification

All payments on he55 are processed in Bangladeshi Taka (BDT). bKash, Nagad, and Rocket are directly supported. Deposits are generally instant — bank transfers may take longer in some cases.

Withdrawals typically take between 30 minutes and 2 business days to process, depending on the payment method. Withdrawals must be made using the same method used for the original deposit.

• Withdrawals must be made through the same method used for the deposit
• Large withdrawals may be delayed without completed KYC verification
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first
• he55 may request additional verification for suspicious transactions

Once a bet is confirmed on he55, it generally cannot be cancelled. Always review the odds, market, and stake carefully before placing your bet.

In in-play or live betting, odds change every few seconds. Due to network delays, bets may sometimes be automatically rejected — this is a normal part of the process, not an error.

• Minimum bet amount: ৳10
• Maximum of 15 legs per accumulator bet
• Once a bet is confirmed, changes or cancellations are generally not possible
• The cash-out feature lets you close a bet early under certain conditions
• he55 reserves the right to void bets placed at incorrect odds due to a technical error
• If a match is cancelled, your bet stake will be refunded — see the full policy below

All bonuses and promotions at he55 come with their own terms. Bonus funds cannot be withdrawn directly — they convert to withdrawable balance only after meeting the required wagering amount (wagering requirement).

For example, if a bonus has a 10x wagering requirement and the bonus amount is ৳1,000, you will need to place a total of ৳10,000 in bets before that bonus can be withdrawn.

• Each bonus has its own wagering requirement, expiry period, and game restrictions
• Multiple bonuses cannot be claimed simultaneously unless the terms explicitly state otherwise
• Any unused bonus will be automatically cancelled once it expires
• he55 reserves the right to modify or cancel any bonus at any time
• Accounts suspected of bonus abuse will be reviewed

He55 is a fair and transparent platform. Any activity that goes against this principle is strictly prohibited. If any of the following violations are detected, your account may be suspended immediately.

• Operating multiple accounts or opening an account in someone else's name
• Creating accounts or exploiting the system solely to claim bonuses
• Placing bets using match-fixing or insider information
• Betting using automated software or bots
• Using funds from money laundering or illegal sources on the platform
• Exploiting system vulnerabilities for personal gain or to affect other users

He55 collects users' personal information solely for platform operations, KYC verification, and payment processing. This information is never sold to third parties.

For our full data policy, visit our Privacy Policy page. It covers what information we collect, how long we retain it, and how to request deletion.

• All data is secured with 256-bit SSL encryption
• Payment card and mobile banking PINs are not stored
• You can request deletion of your personal data through support
• Information may be disclosed to authorities when required by legal obligation

He55 wants gaming to stay fun. To help ensure excessive gaming doesn't cause harm, he55 offers a range of voluntary player protection tools.

• Daily, weekly, and monthly deposit limits can be set
• Cooling-off period — a temporary break ranging from 24 hours to 30 days
• Self-Exclusion — Request a long-term account closure
• Monthly spending reports can be viewed at any time

See details Responsible Gaming page.

Users may request account closure at any time. Verification and any pending withdrawals must be completed before the account is closed.

He55 may suspend or permanently close an account in the following situations:

• If these Terms & Conditions are violated
• If registration with false information is detected
• If evidence of bonus abuse or fraudulent activity is found
• At the direction of a legal authority
• Extended inactivity (more than 12 months)

He55 may update these Terms & Conditions when necessary. For significant changes, advance notice will be sent via SMS to your registered mobile number or through the app.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. If you do not agree to the changes, you may request account closure.

• At least 7 days' notice will be given before any major changes
• The latest version is always available on this page
• The date of any changes will be noted at the top of the page